At Misión Café, we care about your privacy and are committed to protecting the personal information you share with us when making purchases of our coffee accessories. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data when using our website.

1. What personal data do we collect?

When you make a purchase or contact us through our website, we may collect the following personal information:

• Full name
• Email address
• Phone number (optional)
• Shipping and billing address
• Order details and payment method
• User IP and browser type (for technical and security purposes)

Important: We do not store your credit/debit card information. Payments are processed securely by third-party providers such as [Stripe/PayPal/etc.].

2. How do we use your information?

We only use your personal data for purposes strictly related to your purchase:

• To process, fulfill, and deliver your orders
• To contact you in case of issues with your purchase
• To issue invoices or respond to tax/legal obligations
• To improve site navigation through essential cookies
• To comply with applicable laws and regulations

We do not use your information for advertising or marketing without your prior and explicit consent.

3. How do we protect your data?

We take appropriate technical and organizational measures to protect your information, including:

A secure website with HTTPS and SSL encryption

Restricted internal access to personal data

Working only with reputable service providers that comply with data protection regulations

We never sell, rent, or share your personal data with unauthorized third parties.

4. Legal basis for data processing

We process your personal data on the basis of:

• Your explicit consent (by accepting our privacy policy during checkout)
• The performance of a contract (order fulfillment)
• Legal compliance (invoicing, taxes)

5. Data retention

We retain your personal data only as long as necessary to:

• Fulfill your purchase
• Comply with tax and accounting laws (up to 5 years, depending on jurisdiction)
• Handle potential claims or warranty cases

After that, your data will be securely deleted or anonymized.

6. Your rights

According to applicable laws (including GDPR where relevant), you have the right to:

• Access your personal data
• Request correction or deletion of inaccurate or unnecessary data
• Restrict processing of your data
• Withdraw your consent
• File a complaint with a data protection authority

To exercise these rights, please email us at [your email address]

7. Cookies

We use essential cookies to ensure the proper functioning of our store and shopping cart. We do not use advertising or tracking cookies. You can manage cookie settings through your browser.

8. Changes to this policy

We may update this Privacy Policy as needed to comply with legal updates or improve our services. Updates will always be published on this page.

9. Contact

If you have any questions about this policy or your data, please contact us at:
📧 [your email address]
📱 WhatsApp: [contact number]